Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?



How does the Instant Quote work?

For the instant quote you choose the options best for you then we will get back to you and confirm. This is where you will send us your design and size breakdown.

Can I see a proof before my order is printed?

Yes, we provide a proof for your approval before printing. We want to ensure your design meets your expectations.

What is the turnaround time for orders?

Turnaround times may vary depending on order size and complexity. We strive to provide accurate estimates during the ordering process. Rush options are available for tighter deadlines.

We usually will have your order within 2 weeks.

What types of clothing items can I customise?

We offer a wide range of clothing items for customisation, including t-shirts, hoodies, sweatshirts, tote bags, and more. Feel free to explore our catalog for options.

Can I order in bulk quantities?

Absolutely! We specialise in bulk orders. Whether you need a dozen or thousands of items, we can accommodate your order size and offer competitive pricing.

How do I submit my design for printing?

You can submit your design during the ordering process. If you need assistance, our design team is here to help. You can also use our online design upload tool.

Do you offer sustainable clothing options?

Yes, we are committed to sustainability. All of our clothing items are made from organic and recycled materials, and we ONLY use eco-friendly printing processes.

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?